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New cleaning benchmark unveiled

Posted on: Monday, February 9th, 2015

Cleaning can be a tough and unforgiving job at the best of times – and it is the one service that will always be in high demand, regardless of the industry or business type.

Ensuring that a building is cleaned to a consistently high standard is an essential part of the daily upkeep and presentation of a business.

However, one major challenge that many organisations face is in setting clear and consistent standards when it comes to cleaning.

Failing to put together a comprehensive strategy for cleaning and the procurement of cleaning standards can result in poor quality work.

This is one of the main reasons many commercial organisations who do not have the time to put such processes in place outsource the cleaning to other firms.

However it has recently been announced that a new initiative has been launched to set out standards within the industry. The guidelines will then be used as a benchmark for firms that are seeking for guidance when it comes to establishing a consistent cleaning and procurement policy. 

It is also designed to recognise and reward the work of those in the cleaning industry.

This scheme has been launched by the UK Business Services Association (BSA) in conjunction with – the Responsible Cleaner Scheme (RCS).

Members of the RCS said that they have come together to protect and promote the welfare and development of cleaning personnel.

Their stated objectives are to ensure their capabilities are recognised and developed to promote the professionalisation of the whole industry.

In order to attain those goals, companies who have participated in the RCS scheme have also signed up to a series of commitments.

One of those commitments for example is to ensure that cleaning staff can receive regular reviews where there will be an opportunity to explore career opportunities, training and progression.

There is also a heavier focus on ensuring that cleaners are able to work to a higher standard and receive appropriate training.

Under the RCS initiative, firms should ensure all new cleaners receive appropriate induction and training to be able to do their jobs.
The standards also require companies to ensure that the status of the cleaning profession is upheld.

Speaking about the developments, Martyn Freeman, a spokesman for Mities – an outsourcing and energy services company, said the commitments represent existing good practice : "It is great that the industry has come together in this way, demonstrating that it values its employees and is dedicated to professionalising further the industry.

"I am really proud that businesses are working together to help achieve these goals and it is a sign of the direction in which the cleaning industry is heading. This is a great scheme for the industry and everyone involved in it."

The BSA is a policy and research organisation. Its aim is to unite all those who are interested in delivering efficient, flexible and cost-effective service and infrastructure projects across the private and public sectors.

Mark Fox, chief executive of the BSA, said that the scheme demonstrates that there is a renewed push towards introducing good practice in addition to professional development across the cleaning industry.