Cleaning firms prioritise efficiency

February 18th, 2016 Category: Commercial

There is widespread optimism in the cleaning sector, however many contractors are being forced to cut their operating costs, new research found.

A study published as part of the 2015 Cleaning Industry Insights Survey revealed that in 2015, 76 per cent of those questioned said they expect their sector to grow over the next year. 

This is a slight decrease from the 77 per cent in 2014. However, the level of optimism varied depending on the sector.

For example, within food service, a full 85 per cent of cleaning managers expect their business to improve over the next year. This equivalent to a six per cent rise from 2014, when the figure was 79 per cent.

According to the study, the number of managers under pressure to keep operating costs down has increased by five per cent from 2014, to 78 per cent.

In addition, managers in healthcare reflected the largest increase in cost pressures, up 11 per cent in 2014. Overall, they recorded the lowest overall percentage by sector.

Speaking about the findings, Paul Edmondson, P&G America’s commercial director said: “With labour costs accounting for almost half of overall operational costs, it is understandable that cleaning managers want effective products that get the job done right the first time, reducing the time it takes to thoroughly clean.

“Our multipurpose cleaning and disinfecting products are not only highly effective, they're also very simple to use, so employees can eliminate steps and still get the job done right the first time. This helps our customers simplify training, reduce rework and reduce overall operating costs.”

The figures showed that when it comes to spending on cleaning services, the majority (76 per cent) have said that they keep costs down by finding ways to be more efficient and only 15 per cent say that they would prefer to raise prices for customers or clients. 

Nearly half of all cleaning industry professionals become more efficient by retaining staff and reducing turnover, with 47 per cent stating that they do this.

The same number said they save costs by training their employees. This represents a significant 12 per cent and 11 per cent increase over last year, respectively. The report also helped to highlight the dedication that many cleaners have when it comes to doing the job.

Indeed, more than half of managers (51 per cent) across industries cite products that get the job done right is the number one most helpful factor for performing cleaning services.

Furthermore, the report showed that high quality/effectiveness (39 per cent) and versatility of use (33 per cent) also continue to stand out when it comes to defining value with regard to cleaning products.