Cleaning duties causing conflict between landlords and tenants

March 24th, 2015 Category: Commercial

Cleaning duties have always been a bone of contention between tenants and landlords. 

However, new research has revealed that the lack of consideration from tenants is resulting in significant financial losses for landlords.

The survey, carried out by My Property Inventories, showed that the vast majority of landlords (95 per cent) said their tenants complain about the cost of cleaning work when their contract has come to an end.

In addition, 80 per cent of those polled claimed that renters are "lazy" and don't like cleaning.

Some 500 landlords were surveyed and 65 per cent complained that tenants did not communicate with them enough over important property issues. Half said that tenants expect too much of them.

Speaking about the findings, Danny Zane of My Property Inventories, said: "Cleaning is a great bone of contention between tenants and landlords and remains the biggest cause of deposit disputes.

"According to the TDS, many tenants claim that the cleanliness of the property at the start of the tenancy was not clear, or that the tenancy agreement did not make clear what was expected of them.

"Very often, tenants just aren’t aware of the importance of cleaning and leave filthy ovens and fridges; mucky bathrooms; and pet hair and excrement on floor coverings and furniture."

Even more concerningly, one in ten landlords claimed that tenants often try and conceal damage they have caused, while the same number think renters expect repairs to be carried out too quickly.

Additionally, four per cent claimed tenants are slow at letting them know when there are problems with paying their rent.

Mr Zane said that the research highlights the importance of setting out clear expectations with respect to the cleaning and maintenance of a property.

One way that landlords and tenants can prevent disputes over cleaning is to enlist in the services of cleaning firms that ensure properties are cleaned according to professional standards.