Nviro gets top marks for consistent service delivery
Greenmount Primary School is located in Ryde and has around 240 pupils who are supported by 30 staff. In September, as part of the Isle of Wight school reorganisation programme, Greenmount Primary relocated from its former site to a new building in Ryde previously occupied by Mayfield Middle School. Nviro has cleaned at Greenmount since 1998 and currently provides one cleaner and one combined caretaker /cleaner every day, completing a total of 55 hours per week.
The Greenmount Challenge
As is the case with many other primary schools on the Island, Greenmount was scheduled to relocate to its new premises during the school summer holidays so as to avoid disruption during term time. Under normal circumstances this would present a number of challenges, with the pupils and staff scheduled to start the beginning of the new term at the new location. In this case, however, delays to the building works, combined with the scheduling of an open day at the new school a few days before the start of term squeezed the timetable even further.
Cleaning with a conscience
At Nviro we believe that if a job’s worth doing, it’s worth doing well. So we take time to understand your brief and assess the challenges. We work with you honestly and openly to find a sustainable and cost-effective solution, backed up by professional and expert management to fit your specific cleaning needs. And as our name Nviro (pronounced en-viro) suggests, we focus hard on the environment too. So we can help you meet your sustainability targets. Best of all, we take the pressure off, so you can focus on other priorities. Simply put, we do all the hard work so you don’t have to. – See more at: http://www.nviro.co.uk/case-studies/greenmount-primary-school/#sthash.JFFh30mk.dpuf
The Nviro Solution
Working in partnership
With our resource of over 130 trained Nviro cleaners on the Isle of Wight, backed up by our strong management presence working out of our Newport office, we were able to deploy our Area Supervisor to help out at the new location, added to which the regular cleaning team worked extra hours to get the school clean in time for the open day. In particular, the Nviro caretaker at the school put in longer hours to help the staff and movers pack up.
At Nviro we believe that in a true service partnering relationship the common objective of both client and contractor is to consistently deliver a service that meets all of the stakeholders’ expectations, but at the minimal sustainable cost. Such a relationship results in value being added to the service which cannot be achieved if working solely to a prescriptive and detailed contract or specification document. By working in partnership with Greenmount School we were able to bring added value by performing tasks not included in the specification in order to meet the School’s precise needs at the time. The result is now a stable and happy cleaning team and a clean school.